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I need urgent support. I want to set up a webinar soonest. I have paid webinar upgrade from 500 - 1,000 attendees of $340 but not able to add participants to 1000. when i am setting the meetin. How do i gett my attendees to 1000 of what i have paid for.Find receipt of payement    

Zoom Scale‑Up Summit, EMEA 2026Wednesday, 22 April 2026 | Virtual (Zoom Events)Time: 9:00 BST | 10:00 CEST | 11:00 GSTDuration: 90 minutes Ready to Scale Smarter?Growing businesses face a critical challenge: maintaining productivity and customer satisfaction while scaling efficiently, without adding complexity or cost.The Zoom Scale‑Up Summit brings together EMEA business leaders, Zoom customers, and industry experts to explore how AI can simplify collaboration, communication, and customer engagement as your business grows.Walk away with actionable insights and the confidence to scale smarter.

How do I turn on the background blur on zoom in web browser? I can’t use the zoom desktop app (whenever I try to download it tells me it’s not compatible with my computer) so I use the zoom in web browser by clicking the tiny text that says if it’s not working you can open the zoom meeting in the web browser instead of the app. I know how to turn on the background blur on the desktop app when it used to work on my computer but I can’t find how to turn it on within the web browser.

Bonjour  Ma camera ne fonctionne pas et ce n'est pas la première fois. De puis la mise a jour de zoom , j'ai plus de problème avec ma camera et mon son  et ce n'est pas mon ordinateur qui est le problème. Je ne sais plus quoi faire je reinitialise les fonction , redémarre zoom et ca ne fonctionne pas .  Merci de m'aider .

Hi all,just having a problem with a HP chromebook. can join zoom meetings all ok, but the video button has the line through it as if it is off, when you try to click it, it just doesnt come on, the line goes off for less than a second and then the line just comes up again and it says off.i have checked the camera works and all is ok there. just happening in zoom. i have also uninstalled the app and re installed it. any ideas what to try nextany help appreciatedthanks

hello, I am using the zoom mac client application and it will not keep me logged in, every time the application quits i get logged out and have to re-log in. Here is a 1 minute video of the issue, it is 100% reproducible:https://www.loom.com/share/fbb561eaac87425a900f6dc3cd25f3d4Steps:1) open the zoom mac app2) login with google credential2.a) 'keep me signed in' option checked3) verify that I stay logged in through quitting and reopening zoom4) quit zoom5) open a link to a meeting5.a) this launches the zoom mac appRESULT --> will open meeting without using the logged in userEXPECTED --> should open meeting with logged in use

You’ve seen ​@ShawnFerrell’s awesome instructions on how to build AI Receptionist (concierge) for Zoom Phone…..Now see it in action as I challenged myself to build one in under 10 minutes!Zoom have packed a huge amount into AI Receptionist & made it really easy to deploy. Check out the video on YouTube & leave a comment on the channel for what you would want to build!  

When I attempt to integrate my google calendar with zoom so that meetings automatically appear on my google calendar, I receive the error message: Add failed, the calendar-related access permissions are not allowed" (screenshot attached. Please how can I troubleshoot to find resolution? Thank you.

I know this has been mentioned before but I cannot get My Notes to transcribe the meeting.  I get the vtt but not a summary.   It worked one week then not a week later.  All versions are updated, rebooted, reinstalled, tried everything and I can’t get it to work.  was this resolved.  

What is the best way to identify and stop persistent bombers. This is a 24/7 meeting.  All Newcomers are welcome. So,  we cannot change the ID and passcode.  Members develop "beef" and come in to screw with the chat. Chat is a critical part for all members. How can the specific IP's be identified and permanently blocked? Are there any legitimate threats that can be DM'ed to them before booting?  They are removed very quickly. Same IP cannot return until the 24 hour reboot. Chat is cleared in seconds but then must be temporarily shut down. They don't return during the same hour.  But they return within several hours in the past few weeks. Same post over and over lately. Solutions? 

Hi All,Two of your Community Super Champions discussed Zoom Phone on Lord Zoom LIve. If you are new to Zoom Phone, or interested in what is possible, they I suggest you look at this content.Had to update youtube link  We hold regular events, you are welcome to joinJohn

how do i play music during zoom meetings?

We want to attend 1000 members in meeting at a time which PACKAGE I will purchase 

Does Zoom offer an option to share Polls/ Poll questions between users within an organization? ie, is there a way for me to share Polls I've created so that my colleagues can use them in their own meetings?  Alternatively, if there's a way to create polls from CVS files this would work as I could then share CVS poll templates with my colleagues.  

🌱 ☎ Hi! What ai Meeting Summary Template is your favorite to use for networking introduction/initial meeting calls? Realize it’s very topic/person-dependent. Or do I stick with my own template…? 💡

This STILL seems an issue.We have an Enterprise license for a very large company. I host Software training meetings. I went into my “upcoming meetings” a week before. I named an “alternative host” who also is on the enterprise license. He did NOT receive an email. I forwarded him the email link that I “copied” from the meeting details. He clicked on it, and it prompted him to register, then said “host cannot register”, The meeting he is named as Alternative Host does NOT show in his upcoming meetings. Very frustrating when you are trying to have a back up instructor step in for you. Does Zoom have any reasonable resolution for this? Is there some work around?

No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for

I am coming from Vonage Contact Center where we could easily give each agent a proficiency number with a simple slider in the user admin.  The logic was simple, the highest priority agent received the calls first, if there was a tie then it reverted to longest without a call.  During the Zoom sales pitch we heard the same thing existed.  If it does I sure have not figured out how it works.  All of my agents except two are setup as proficiently level 4, two are set to 1 as they are only needed to take a call when the queue fills.  It seems like engagement distribution is the first step in the process, and that the routing profile using proficiency never kicks in.  Is there another way to do this? Queue settings 

Hi. For Zoom webinar, we set a 1-week reminder for attendees and panelists. A panelist received the reminder email, but the email did not note that they were a panelist. Also, the Join link/URL in the email is slightly different than the link/URL in the “Invite Panelists” section of the “Invitations” setting.Is there a different setting that needs to be changed so panelists receive the correct email reminder, noting that they are a panelist? Or do we need to let the panelists know that they should ignore the reminder, and that we will send the “panelist” invite manually?Thank you. 

Hi Zoom Community ,I’m part of DevStory, an app development company in Australia , and we specialize in iOS app development. Currently, we’re focused on optimizing app performance and user experience while tackling occasional crashes during high-usage periods.We’ve made strides with:UI/UX testingPerformance optimizations, but some peak load issues persist.If you have experience with optimizing iOS apps or troubleshooting crashes, feel free to share your tips or strategies. For more on our work, visit [https://dev-story.com/au/mobile-app-development-company-australia/].Thanks!Note: We follow Zoom Community Terms and Guidelines.

Hi Zoom Community,I want to confirm whether the Add Meeting Registrant API endpoint is accessible on a free Zoom account or if it requires a paid plan.My current setup:Free Zoom account Server-to-Server OAuth app created under this free account Node.js backend calling the Zoom API Scopes configured: meeting:write:meeting:admin and meeting:write:registrant:adminWhat is already working:I am successfully creating scheduled meetings using:  POST https://api-us.zoom.us/v2/users/me/meetingsThis returns 201 Created with a valid meeting_id, start_url and join_url. Token generation and authentication are working correctly.What I want to confirm:When I call the Add Registrant endpoint:  

when I program a meeting with interpreter, zoom delivers video in local language, audio in local language and audio with interpreter, but not video with interpreter to download, is that correct?, is there any way to download the video with interpretation?

Hi Team, I’m aware that in the dashboard you are able to see participant information such as IP Address, etc. And that you’re able to retrospectively grab that information for meetings in the past.Say a guest user attempts to join from their browser, and is just in the waiting room and leaves. They never join the meeting. Are we still able to see information about them like IP Address, Location, Microphone etc? Given that they never joined the meeting i’m inclined to think no, the docs are unclear on this specifically. (I know that in meeting reports waiting room people are excluded)Thanks!

Since I updated to Zoom Workplace (6.0.1),  I don't have the raise hand feature or any reactions buttons as a meeting participant.  When I host a meeting, those options are available.  How do I get the raise hand feature and reactions back????

Hi everyone 👋I try do display several “Featured sponsors” on the lobby homepage.I can only see PLATINUM Sponsor in the setting list.I cant see GOLD and SILVER sponsors although the documentation mentions “The Edit featured sponsors panel will appear containing a list of your sponsors categorized by tier.”https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058086Thanks for helping