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I am unable to access my recording as I’m receiving error code 124 

Our supervisors have access to listen, whisper, and barge into their reports’ calls with no issues, but the button to preview call transcripts appears intermittently. About 75% of the time, the button is greyed out, but for some calls they can click the blue preview button and pop out the live call transcript. I haven’t seen anything about this feature in CC support docs. Has anyone else experienced this, or know if it’s a permission setting on the super or agent end we could fix?

I’m new to Zoom as a presenter. I want to be able to use a foot pedal to advance screens in powerpoint. There are many to choose from, most work with bluetooth for mobile, but only a few that say they are PC compatible. Have any of you used one successfully and what brand/model was it?Thank!Cheri

If I have an active chat, but I have minimized zoom or have focus in a different app, and I get a new message, I get a notification of the new message. I can’t respond to ever message as it comes in so I ignore it. When I return to zoom to check my messages or if I click on the notification from another message, that one from the previously “active” chat is marked read. If it’s been a while or if I was away from my computer when that notification comes, I may forget that message came in. I’m not a fan. I did have a recent update and this seems like a newer feature. 

Hello Community,We are facing a major issue with the Smart Name Tags (both Video and Voice) feature in our Zoom Rooms setup. The system fails to recognize participants automatically, forcing us into a completely manual workflow. On top of that, the detection is highly inaccurate.Our Setup: Licenses: Zoom Rooms Subscription + Zoom Workplace Pro. Profiles: All recurring participants have created and saved their unique audio/voice profiles. Settings: All necessary admin policies are enabled, and the expected participants are explicitly added to the meeting invitations by name. Language: 99% of our meetings are conducted in Hungarian, meaning the spoken language is Hungarian. Voice profiles were recorded successfully. The Problem:Instead of automatic identification, the system requires us to manually assign names to the detected voices.This creates a massive workflow bottleneck when hosting meetings with 7–8 people in the room: Real-time confusion: In the "Voice" management section,

Hello,We are implementing a Video Banking / video call flow and would like to support simultaneous use of both the front and rear cameras during a live video session (dual camera / multi-camera streaming from a mobile device).Could you please advise: Does Zoom support simultaneous front and back camera usage during an active video call? If yes, which Zoom SDK should be used for this use case (Video SDK, Meeting SDK, or another option)? Are there any platform limitations for iOS and Android? Is there any available documentation or sample implementation for this functionality? Thank you in advance for your guidance. 

how do i watch the recording of the overview session on the Honeywell Canadian Pension Plan Wind-Up that was held on May 28 and June 11? 

Hi everyone,I recently started hosting small online game sessions with friends using Zoom, and one activity that has worked surprisingly well is the Letter Boxed word puzzle game. Since participants only need to see the puzzle and discuss possible word combinations, Zoom's screen sharing and annotation features make the experience very interactive.I'm curious if anyone else uses Zoom for puzzle-solving sessions, educational word games, or team-building activities similar to Letter Boxed. Have you found any specific Zoom features that improve collaboration, such as breakout rooms, whiteboards, or annotations?We're always looking for ways to make our virtual game nights more engaging, so I'd love to hear about your experiences and any tips you might have.Thanks!

I have lost my important recording from cloud due to expired subscription, it been more then 30 days .. Can any one help me how I can get them back. These are very important to me. As I met with an accident and after recovery it took time for me to get back with things. now I lost all the cloud data. how can I get it back.. can any one please help me.

Hello Support Team,I am the domain owner of callgirlnoida.co.in. I am trying to update the Whois contact details because the current registrant information is incorrect/outdated and the registered email address is no longer accessible.While submitting the request, I received a message that no records were found in your database for this domain. Kindly help me identify the correct registrar or guide me through the process to update the Whois contact information.Please let me know the required verification documents or steps needed to complete this update.Thank you. 

I cannot locate my meeting schedule. Meet only gives 3 options and noe take you to meetins you have scheduled. WHere has this feature moreed?

Desde hace un tiempo, hemos tenido problemas para ingresar a reuniones zoom, aun siendo coanfitriones, antes no sucedía este error. Al querer agendar en el calendario o intentar ingresar a la reunión arroja el siguiente mensaje La cuenta de usuario seleccionada no existe en el inquilino "xxxxxx", de modo que no se puede acceder a la aplicación "unab-cl.zoom.us" de dicho inquilino. Para ello, en primer lugar es necesario agregar la cuenta como usuario externo en el inquilino. Use otra cuenta.¿Alguien puede ayudar a saber que es lo que pasa y como solucionarlo?

After upgrading Zoom to the latest version several users can’t get their webcam to work. It just shows a black preview box, no error messages. If you try to test the microphone, the test button doesn’t do anything. Again no errors.Webcam privacy is all allowed in Windows 11, I tried resetting the camera settings in windows, deleting the zoom profile folders, uninstalling zoom entirely and reinstalling - nothing fixes this. The camera works just fine in MS Teams and the built in Camera app in windows/settings.This is happening with multiple laptop types (Dell, HP, Lenovo) and even plugging in an external webcam doesn’t solve it. I have tried messing with every option in the ‘Video and Effects’ panel, nothing seems to make any difference. Any ideas? It makes no sense at all to me.

I am having trouble with folks registering for our zoom meeting and adding it to their calendars but then it doesn’t appear again or show up in the calendars. Some folks are also having to register for each meeting separately. We are also trying to edit each Zoom calendar invite with the specific details of who will be presenting (not just on the registration link and meeting details).

Hello,Our CEO recently upgraded our Zoom account to include Webinars so that he can host training sessions where participants are not visible to one another and do not appear on screen.However, when he launches a Zoom Webinar and attempts to share his screen, he is unable to share computer audio/sound. Since these training sessions include content with audio, this functionality is essential.Could you please review the account and advise on the following:Whether computer audio sharing is enabled for our Webinar license. Whether there are any account-level, webinar-level, or desktop client settings that need to be configured. Whether this is a known limitation or issue related to our current Zoom plan or webinar setup.For reference:The Webinar add-on was recently purchased and enabled. The issue occurs during Zoom Webinars when screen sharing. The objective is to conduct training sessions in a webinar format so attendees cannot see or interact with one another as they would in a standard

Got an email:  Your deck from last meeting is ready for review Oh, sure - I’ll check it out Click the link: https://slides.zoom.us/?from=email - I thought it would at least connect to my account - but it just drops me on a marketing landing page. Great - phished. Got me. So I try it out. “Make me a deck that….” write a whole prompt, hit the button,  THEN i get a login prompt. Log in, hit a brand new landing page. Prompt gone. Total waste of time. Does anyone at Zoom use the things they build and promote? Does anyone care that they absolutely catphish their customers? It’s gross, and annoying, and honestly pathetic.

This question for my friend she is really beginner and she is a community leader and host and she want to go all of them abandon and as a beginner which website or tutor session you recommended covered the video setting screen controlling and extra and I want to know how to use the breaker room as well

The future belongs to leaders who know themselves. 🧭AI is changing everything about how we work, but the human qualities that make a great leader? Those will never be automated.Zoom is sitting down with Jake Wood - TeamRubicon founder, Groundswell CEO, Marine Corps veteran, and author of Once A Warrior - for a live session on leading with purpose in an AI-driven world.You'll walk away with a clear, actionable framework built on:✅ Self-awareness✅ Real impact✅ Trust & culture✅ Authentic leadership📅 Save my seat → https://zm.me/4vouZrX

Hello,We are organizing a nationwide online programming contest and are considering using Zoom's All Screens Mode for online proctoring.Our planned setup is:- Approximately 90 participants per Zoom meeting- All participants have their cameras enabled- All participants share their screens throughout the contest- Two proctors monitor participants using All Screens Mode- Proctors will likely use Apple M1/M2/M3 MacBook Air/Pro devices with 16GB RAM- Cloud Recording will be enabled for the entire meeting for post-event review and incident investigationWe would appreciate guidance on the following questions:1. What CPU, memory, and network specifications are recommended for hosts/proctors using All Screens Mode at this scale?2. Does Zoom have any documented participant limits or recommended capacities for All Screens Mode?3. Does the host/proctor device process all participant screen shares simultaneously, or only the screen shares currently visible on screen?4. Are there any best practices

I would like to give the possibility to a user to manage the availability of a desk that is physically assigned to him. Is it possible?I can create a role and put a scope on but this is not the solution.

How to enable sms 

For a published SIMPLE_EVENT, both GET /v2/zoom_events/events and GET /v2/zoom_events/events/{eventId} return description: "" even though the public event page has visible description content. Which API endpoint exposes that public-facing description?

Tengo Zoom Pro pero no puedo crear avatares realistas o estilizados. En Configuración → Video y efectos → Avatares solo aparecen avatares cartoon. ¿Esta función está disponible en Ecuador o Latinoamérica? ¿Cómo se activa si está disponible?Gracias por la ayuda.

my video seems to go out when I’m on zoom meetings.   Sometimes the video won’t start, or other times in the middle of a zoom meeting,  there is a glitch,  i never lost connectivity, although there was a pop up message, then I noticed I could not get video to be visible in the meeting.  The zoom was 4 hours long and was recorded.  I left the meeting and rejoined again, but no luck getting my video on.Is there a quick way for zoom support to test my video right now?   I just reset my computer, an hp laptop.   I also want to add a back ground picture of myself as well, I don’t pay for Zoom.  

We just turned on messaging (web chat) in one of our reservation department.  It made a mess of our dashboards.  I have all agents assigned to a Reservations (voice) Queue and Reservations Chat queue.  Even though I have all the filters are set to the Reservations Voice Queue, the Dashboards are insisting on blending the two queues together.  A real time agent listing will show agents as ready and idle even when they are on a call because they are not on a chat.  In addition, the available agent’s widget does the same.  I want it to show how many agents are available to take a call, but they show available since they are not on a chat. Is this expected behavior because I sure don’t expect it to behave this way.