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Hi,I have an event coming up and I want to have two video options recorded - 1. Speaker view 2. Speakers side by sideThere will also be a gallery of participants who will have the option to interact with the speakers but we do not wish them to be seen in the video, only hear their voices.i checked the boxes record speaker, gallery and shared screen. I next unchecked the gallery option, however, we got one video which was great and switched from speaker to speaker, but the other was full gallery. Both speakers were made host and co-host and we also pinned them.What else do we need to do to avoid showing the gallery of participants? spotlight? thank you 🙏 

I have changed phones but can't locate an app for free 'basic' -  personal use. Anyone have a link? Guidance greatly received.

When the internet works in my classroom, I have found it convenient to start a meeting (which only I attend), share my screen, and record the presentation.  I then upload the recording to a university course website, so students who missed the lecture can hear it while seeing the slides.  My only problem is that I am in a class room with unreliable internet, so I often don't have an internet connection, and I can't start a meeting through my normal process (open zoom, click start a meeting).   Is there anyway to start a meeting without an internet connection?

I'm creating a meeting. I pasted the attendee emails into the Attendees box and pressed Enter per the instructions, but only the first one shows in the box. Then when I went to Edit, there was no list of attendees at all. How do I see the full list of attendees? Suggestions: On the page for creating a meeting, make the Attendees box behave like a normal text box, so when the user pastes a set of email addresses, they all show in the box. And on the Edit page, include the list of attendees!!!

Does anyone know how to download all phone call live transcriptions in bulk? Right now, I only see the option to copy and paste each one individually, but the system doesn’t seem to allow bulk downloads. What we’d like to do is export all of these transcripts and connect them to a Google Spreadsheet. From there, we want to create an automation that automatically adds both the call transcription and the call recording into our CRM. Can someone guide me on how to achieve this or suggest the best workflow?

I’m new here. Looking to get involved in chats and meetings but don’t know how. Help would be much appreciated. Thank you. 

Hi everyone, and welcome to the Zoom Hub Community! 👋   Zoom Hub is your central place to access, organize, search, and create all your zoom assets — including Recordings, Meeting summaries, Docs, Whiteboards, and Clip — all in one place . With AI Companion, you can generate content instantly.     Here are a few highlights you can try today:   Create with AI Companion — from meeting summary Docs and project tracker Data Tables to brainstorming Whiteboards. Find meeting assets quickly with Browse by Meeting and powerful search filters. Organize your files with folders and easily access them through My Files, Recent, or Shared with Me.     💡 Resources to help you get started: Getting started with Zoom Hub Creating files in Hub with AI Companion Finding assets in Zoom Hub     We’d love to hear from you! Share your experiences, ideas, or questions right here in the Zoom Hub Community. Your feedback is essential in helping us

Hello, Is there a way to enable or disable desktop app call control in bulk/batch? the link below only show how to do it for one at a time.https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059345#h_01FYSFJRPRSG3SF29MB6V7ENB8 Thanks,Tom

Before I updated my Zoom yesterday 9/29/25, there was an option to send an email to the invited participant to join the meeting. Now, that option to connect with my email is not showing. In the past, a window would pop up for me to choose Gmail. Now, I do not get that automated option. Please help me reset this automated populated email with the zoom link to invite the participant to join the Zoom Call. Thanks,

J'ai des carrés gris foncé qui apparaissent dans mes enregistrements vidéos, correspondant aux fenêtres que je consulte pendant la réunion : comme la fenêtre du chat, le nom d'un participant qui lève la main, la barre d'outil pour annoter, et même le carré de ma vidéo en dessous de celle-ci !! Cela est très gênant.

What I want to do is, to export my notes in OneNote to Zoom's Whiteboard and collaborate with the attendees.  It will allow me to both1 use my pre-prepared lecture ones without copy-pasting every element (texts, images, audio clips) one by one into Whiteboard2 because exporting these notes into Whiteboard (not screen sharing) I will be able to collaborate with students on my lecture notes. Meaning students will be able to annotate on my exported OneNote notes.  A) is this possible?B) if no, what is the best, fastest work around to achieve such? I repeat I dont want to share my OneNote or PowerPoint screen. Because this will be a monologue. Students wont be able to put their remarks or markups on my OneNote lecture notes. Or will they be?  I just couldnt figure out how to do it. Plus, I still want to play sound clips of lecture notes. But afais it is not doable in zoom whiteboard. Work around for this too pls. 

I currently have a free account. I recorded a meeting in the cloud, but unfortunately I don't have a cloud capability because my account is not upgraded yet. If I upgrade now, can I still access my recording, even though it was made when I was on a free account? 

Hi Team,  I noticed that the option to create Server-to-Server OAuth option is disabled for me, however it was enabled previously. Also, I can not edit the app that I created before via Server-to-Server. The other two options are still valid (General app & Webhook). I still have the admin role on the account.  There's only one tip text over the created app's name: 'Unable to view the app. Contact administrator for access.' 

At least three times this month, I have had people unable to join my Zoom meetings due to needing a passcode. Each time, the setting for Personal Meeting ID (PMI) Passcode had been turned on. I did not turn this on. I have the waiting room enabled, so that should cover complying with the Security Guidelines.  Every time, I have to manually go into my settings and turn Personal Meeting ID (PMI) Passcode off.  This is a big problem for me as I have weekly recurring and monthly meetings with 10+ people. Is anyone else dealing with this? 

Hola. Agradezco me puedan decir cómo hago para que durante una reunión la imagen de los asistentes no se quede congelada, el audio continua normal. Yo soy el anfitrión pero solo sucede en mi computador, los otros asistentes pueden ver la imagen sin interrupciónl

I have a blue background that I cannot disable. I've looked at other responses to a similar issue but it hasn't worked. I have uninstalled Zoom and reinstalled it and that doesn't help either. When I look at background settings, it shows NONE as the selection and I cant do anything.

Hi. We need assistance verifying one of the domains tied to our app.

Hello I am trying to find how to do something, and wondering if it exists within Zoom or as a third party add on.We use Zoom at my church.  Our main services are mostly in English but we will have a prayer or two in French, or sing one verse of a hymn in French.  We also have a multilingual Taizé service where we switch among 3 or 4 languages throughout.  The multilingual content is generated by the same speaker, not different speakers.  But captions for French text are coming out garbled.  To make matters worse, when we livestream to YouTube and the recording is saved there, the Youtube captions might not match the Zoom captions.How can we get Zoom to offer English captions on English content, and French captions on French content, from the same speaker?  Every example I've looked at assumes each speaker speaks only one language.I dunno if I can post an example, but if it's ok I will post a URL with time points, or snip out an example.Thanks in advan

I am sending Zoom invites. The invitation and all the invitee names are appearing in my calendar. I am sending the meeting requests out, but they are not receiving these requests.  It has not gone into spam folders. These calendars are also a mix of Outlook and I-Cal. No one is receiving my Zoom invites. Please, can someone assist? Thanks. 

When I try to download my videos from zoom, It will start downloading but then stop and won't download the file. 

I sell my coaching program through webinar zooms. I would love to add to my landing pages and emails an "Add to Calendar" BUTTON to improve show-up rates. I hate having to pay AddEvent over $30 a month just for that, when it feels like a feature that would need to be included in the Zoom webinar subscription. Is there a way to do this that I'm missing?

Por favor indicar como evitar los cuadros grises cuando se comparte pantalla.  Es algo que no sucede a todas las cuentas.  En mi cuenta no sucede ese problema y puedo compartir de cualquier forma sin que aparezcan los cuadros grises en las pantallas de los receptores. Sin  embargo tengo varios conocidos con ese problema.  Las ayudas de los foros no son pertinentes ya que se refieren que ese problema es de todas las cuentas y como he dicho no es asi

I want to track, who invited someone to a webinar. I created a custom question for the webinar registration.invitedbyReferrerWhen i open this url, the forms will not be prefilled. Why?https://us02web.zoom.us/webinar/register/WN_zJD8ilB5Q0i2TT0Db1QKew?Referrer=fqwfqw&invitedby=test

Hello,I would like to know if someone can provide insight on how to prefill custom fields via the Zoom meeting URL.We are forwarding a Webinar Zoom invitation in which one of the custom questions: I was encouraged to register by?When Inspecting the web page I found that the id="question_Iwasencouragedtoregisterby?" The idea is to prefill this field with the name of the sales rep forwarding the Webex webinar invitation. Thank you.

Hello,  I am using breakout rooms as part of an online training course. I would like the participants in the breakout rooms to be able to use (edit) a whiteboard that is pre-populated with an image. Each breakout room needs their own whiteboard, but the image is the same. Is there an easy way to do this? As a workaround, I have tried to join each breakout room and upload the image myself, but it does not always work and it is time consuming. Is there a fix for this?