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The Zoom Desktop App on my new Dell laptop running Windows 11 doesn’t launch. I uninstalled and downloaded zoom app and reinstalled, the zoom version is latest. I cleared Zoom Cache. Issue is not resolved. The Zoom support could not help further and created a ticket. Any tips regarding this will be appreciated.

I am a private tutor.  My students just come to my personal meeting room.  For the last six years, every time I’ve opened my room I click “host tools” and then “allow screen share.”  Seemed weird I couldn’t just do that by default, but it was fast.Today, after the update, I open the meeting room and have to go to “host tools” then go off to the side and click “advanced” (not “participants” which would be logical) then “share” then choose “all participants” from the dropdown menu, then close the sidebar that opened.That is wayyyyy too many clicks for something that I have to do every. single. time.Is there no option to just always allow participants to screen share?Why update an app in 2026 to make it remind me of a Blackberry phone from 2005?

Currently using Arch Linux with Wayland.  With the latest zoom installed (6.6.0), using pipewire for sharing.  The first time I try to share a screen or window, it works fine.  If I stop sharing and try to share again, it only shares a completely black window or screen.  Immediately after I stop sharing the first time, I get the following messages in ~/.zoom/logs/zoom_stdout_stderr.log*** pw_stream_set_active called from wrong context, check thread and locking: Operation not permitted *** impl_ext_end_proxy called from wrong context, check thread and locking: Operation not permitted 'this->recurse > 0' failed at ../pipewire/src/pipewire/thread-loop.c:62 do_unlock()I cannot figure out if this is a zoom problem or a pipewire problem.Everything works fine in X11.

I got a new company laptop and am not able to screen share without the video and audio being delayed. I have turned off my camera so I am not on video and it still happens.  I was using a different work laptop for a couple of years, with the same internet connection, but now when this happens I get a temporary pop up that says “your internet connection is unstable”.  What settings, etc. could be causing this disruption? I just added additional RAM and same experience.Suggestions? 

I got a new company laptop and am not able to screen share without the video and audio being delayed. I have turned off my camera so I am not on video and it still happens.  I was using a different work laptop for a couple of years, with the same internet connection, but now when this happens I get a temporary pop up that says “your internet connection is unstable”.  What settings, etc. could be causing this disruption? I just added additional RAM and same experience.Suggestions? 

I installed the Zoom Add In for Outlook today and when I tried to add Zoom to a meeting, I got a pop up window asking me to login.  When I tried to login with my Microsoft Outlook Account info, I get an error message (Error Code 1002).  Thinking maybe I forgot the passcode, I selected “Forgot” but when I input my outlook email to reset the password, I get told to “check my information and try again.”  When I log into Zoom on the web, I can use the Outlook email with no problem and I get signed in automatically with my email.  Also - tried to use the web version of Outlook and I have the same problem.  Microsoft says this is a sign-in issue and directed me to Zoom.  Zoom Chatbot tried to help (very poorly) with the following: Confirm that I have an Exchange account (I did - and I do) Uninstall and reinstall the Zoom Add In (done) Use CleanZoom to uninstall Zoom App and Zoom plug in (when I asked why I needed to do this to remove the Add In, the

I am not tech savvy.  I have a MacBook, I have a meeting set up, put in the invitee’s email, if I understand correctly the zoom link for the meeting was automatically sent, is there a a way for me to check if link was sent, before contacting the invitee.I do not understand where to find “copied invitation” after clicking the link for copied invitation  thank you

Hi everyone,I had a quick question about meeting performance and was hoping someone in the community might have some insight.Sometimes during longer meetings, the video quality seems to automatically adjust or drop even when the internet connection appears stable. I understand that the platform adapts quality based on network conditions, but I’m curious if there are specific settings or best practices that help maintain more consistent video quality during meetings.For example: Are there recommended settings for better video stability? Does enabling or disabling certain features affect overall video performance? Are there any tips for optimizing Zoom for longer meetings with multiple participants? Would appreciate hearing how others manage this or if you’ve found settings that work best in your setup.Thanks in advance!

I use to be able to add another session in my recurring meetings by just clicking on the 'add another session' button. Something has changed as the option is no longer there. however, all videos and responses from the service ticket just keeps to go to your recurring meeting and click the button to add a session which is very unhelpful if there is no button there to click. Has anyone else had this issue and found a workaround? So far, I have had to add multiple days of recurring meetings per client and then deleting all the days I don't need which creates another problem. Thanks

Is there a way to set up a webinar in which the webinar participant will have their camera on, but mic will be off until unmuted by host?

We’ve just moved to a new location and upgraded our internet to a much faster connection — 800Mbps download / 40Mbps upload (previously 100Mbps / 20Mbps). * At our previous location, Zoom ran perfectly on the slower connection — no issues at all with video, audio, or screen sharing.* Now, with much faster internet, we’re suddenly experiencing constant “unstable network” errors on Zoom. We’re running daily Zoom sessions with shared video and sound, and the connection keeps dropping, lagging, or freezing — seriously disrupting our work.* No issues with any other platforms or general internet use — only Zoom is affected.* We've tried all the usual fixes: restarting modems/routers, switching between wired and Wi-Fi, testing different devices — nothing works.

Where can I find my recording?  I just had a meeting, started and stopped recording a couple of times, at the end of the meeting zoom usually asks me where I want to save the recording.  today...  nothing. Where can I

¿Si actualizo mi plan de pago (ahora lo tengo gratis) puedo recuperar las grabaciones que tenia en la nube?

Hi, two of our users (both using Precision 5680s) their laptops will completely freeze when joining a Zoom meeting. It doesn’t happen initially after a laptop reboots but after 15 minutes or so of work, the freezing will begin when joining a video meeting. We’ve tried updating all drivers (including Intel GPU, camera and BIOS) and clean reinstalling Zoom. Do you know what we can troubleshoot next or what might be causing this issue? They’re using an i9-13900H 5400 CPU and it just seems strange issue happened a couple weeks ago but has only happened to those two users.  

Trying to find the setting to stop users form opting out of call queues. I’ve tried to find any type of setting but haven’t been able to.Users are opting out at night or PTO and staying opted out for days. We will instruct them to put DND for lunch or other short opt out reasons and for PTO they will have to ask us.

I am an account admin. When the previous “owner” left, I added the new owner/s name and email address.  I was able to keep all the same meeting schedules and the meeting link.  However, when the new owner clicks the meeting link, it shows me as the host, not the “owner”. How do I change this?

I am trying to turn off the doorbell when someone enters the room for a group. I’d like to leave it on for one on one settings.  I can’t figure it out.  It used to be easy.Dawn

A doc that has always opened in zoom from a link is now opening a window asking for new sign in when zoom already opened. It may have to do with a password change after apparent hack into my login but not happening with all docs. 

Hello Zoom Community  A regular user of Zoom, and this has happened in our last meetings.  We had a number of breakouts.  Breakout room leaders were assigned co-host status to audio-record the breakout discussion on their devices.  However, some could record, while others could not.  This is an issue which has now come up in the last 2 sessions with breakouts.  I would be grateful for any tips or insights as to how to resolve.Many thanksMaire 

During a Zoom meeting I was hosting, I shared a local video file and after about 30 minutes the video stopped playing. The meeting didn’t freeze, only the video, and I could not restart the video. I have done this same thing in the past (on earlier Zoom versions) and it worked fine. I checked memory and disk usage, and I have plenty available. After the meeting, I restarted my computer, closed other programs running, and tried it again with the same result.  When I share the video I click the box for Optimize for Video Sharing. I also tried using other similar video files and had the same problem.Video file: mpeg-4, 558 MB (created using Handbrake)Zoom version: 6.6.11MacBook Pro (Retina, 13-inch, Early 2015)Processor 2.7 GHz Dual-Core Intel Corei5Memory 8 GB 1867 MhZ DDR3MacOS Monterey 12.7.6 Appreciate any suggestions on what may have changed to create this problem. 

If not full sync integration with other task programs, can we please at least get an export to Excel? With a recent update, I can't even highlight rows of text to copy. There is no way to export or extrapolate any data as far as I can tell. Thank you!

Please add full transcript on the side at least for tablets like iPad or even better include all mobile devicesthis is very useful for the heart of hearing who may not be using a desktop computer for Zoom sessions but still need access to full transcriptpresently I use two devices, one to attend the meeting and the other to show the full transcriptI don’t think this should be necessarythanks

Hello,I currently have a ZoomWorkplace Pro Monthly subscription that costs me $22.99 per month plus taxes.As I understand it, I have unlimited access to AI companion for note-taking and for meeting discussion summaries.Is that correct?Can you explain to me concretely how to use AI companion?