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Hello Support community team; I escalated ticket #TS2221540. But this ticket is only Trouble shooting. From Support agent, my request should ask to this community.Because this is ZVA’s development or make call center by using ZVA’s voice agent. I think the following 5 step's Scenario.(Now Widget menu is Blank) 1. Customer call test help desk#(050-xxxx-xxxx).2.If customer wants to Japanese, Push 1.If customer wants to in English , Push 2.3.Hearing customer situation.4.If need, ZVA's Voice agent ask to customer for catch up detail.5.If ZVA's agent understands, he or she suggests accurate solution.6.If above's suggestion's does not fixed, Voice agent ask to customer name and mobile number.7.Can we receive from step 3 to 6 conversation's story by e-mail?8. Form improvement of speech accuracy, I'd like to manage knowledge base, add too, and Intent function.(But I'm not sure their steps)

profesor de escuela secundaria  

profesor de escuela secundaria  

Virtual background shows a wooden staircase background even when set to None, after reinstalling Zoom and resetting virtual background from web settings." "I already tried all these steps. I reinstalled Zoom completely, reset virtual background from zoom.us web settings, disabled virtual background from my account, and the wooden staircase background still appears. I need help please! and is only from my  laptop. 

This red dot from the Zoom dock icon needs to go. It entirely bypasses the system preferences, even if you disable badges and notifications the red dot persists as long as you have unread Team Chats.This is entirely unnecessary and horrible UX design.  

I saw Zoom Rooms now supports Configuration Profiles to manage a bulk list of room settings by profile rather than having to structure by location (State, Building, Floor, etc.). I reached out to Zoom and there is not a current KB article or any documentation on how to set them up. Has anyone started on setting up Configuration Profiles and has details on how to configure?

My company provides hybrid and virtual event production solutions that integrate the Zoom Meeting SDK. We use the SDK's live transcription feature to provide live captioning for webcast audiences.We've see that Portuguese is still not available as a supported language in the Meetng SDK's transcription implementation — despite the fact that Portuguese is supported in Zoom's native client (both for automated captions and as a default language in the interpretation feature). This issue has been brought up before, but I have not seen a response from Zoom.This creates a real business problem for us. Portuguese is the 6th most spoken language in the world and the primary language of Brazil, one of the largest and most active corporate events markets globally. We are currently unable to serve Portuguese-speaking event clients through our SDK-based platform.This appears to be an SDK parity issue rather than a missing language capability — Zoom clearly has Portuguese ASR

Olá, pessoal!Estou com uma dúvida sobre a configuração de idioma no Zoom. Quando entro nas salas (Zoom Rooms ou reuniões), o ambiente e as opções aparecem em inglês. Gostaria de saber como faço para que tudo fique em espanhol ou português — menus, botões e demais configurações.Já procurei nas configurações, mas não encontrei onde alterar especificamente o idioma da interface da sala. Alguém sabe se existe essa opção e onde posso ativá-la?Agradeço desde já pela ajuda!

Hi everyone,We are currently facing a critical application-level issue with Zoom version 7.0.0. Issue Summary:Zoom is consistently showing “Offline” or getting stuck on “Connecting…” across multiple devices and platforms (desktop, mobile, different networks). Observations: Issue is not device-specific Issue is not network-specific (tested across different ISPs) Occurs on multiple accounts/devices Other internet services are working fine  Troubleshooting already done: Reinstalled Zoom on all devices Cleared cache / data Switched networks (WiFi / mobile data) Disabled VPN / firewall Restarted systems Impact:This is a blocking issue

Using an iPhone (iOS version 26.3.1(a))Zoom app version: 7.0.0 (33632)The Zoom app does not notify or ring while Do Not Disturb mode is enabled. I have configured both the Zoom and Phone apps to allow notifications, including Time Sensitive notifications.It used to work before, but recently I stopped receiving calls and notifications while Do Not Disturb mode is on.Has anyone experienced this issue?

Temos clientes fora do Brasil no idioma Inglês e Espanhol. Não temos funcionários que falem os idiomas Inglês e Espanhol, apenas Português. Neste caso queremos utilizar a plataforma Zoom para fazer o papel de Interpreter para nossos funcionários escutarem em português o que nossos clientes estiverem falando em seus idiomas nativo (Inglês e Espanhol), e que nossos clientes escutem ou em Inglês ou Espanhol o que falarmos em português. Tentamos seguir a documentação passo a passo, mas não obtivemos o resultado esperado. Nossa licença é a PRO.

We have a physical phone in our lobby.   We would like for users to pick up that phone and be greeted by an Automated Receptionist message and only allow internal calls from the IVR.  Is it possible in Zoom to control the outbound behavior of a single physical device?  We don’t want anyone in the lobby tying up that phone for outbound calls.  We are using Zoom Phone, but not Contact Center if that helps.

My Outlook mtgs show on my phone zoom app and online zoom, but not on my zoom desktop

For sharing docs in a meeting, there used to be two options:  share in the meeting (so, all participants can see the document) and “Share Privately,” so you could view a Zoom doc and edit it, but not have to share it in the meeting.  This option has disappeared for me.  Does anyone know how to get it back?  It was very useful because I’m a music instructor and I would keep the document open on my screen for the entire lesson and make notes, but now the student also has to have it open on his or her screen, which is annoying.  

Hola quiero hacer una reunión para 17 personas, que dire mas de una hora, tengo que pagar por algún plan o algo? Quien me puede guiar además para el uso de zoom para mi reunión 

In the Event Analytics dashboard, it shows that 717 people have registered for the event. When I pull a general ticket registration report, 70 of the 717 registrations have incomplete data. They have name and email, but “no response” is listed in fields that are required on the registration form and “N/A” is listed in fields such as Registration Method and Access type. This only started occurring in the past couple of days. Some registrations are still coming through with all fields showing complete data. I did wait more than 24 hours to see if there was a delay in the report processing. There were no changes to registration or the required fields. 

Hey everyone,I’ve been working with GoHighLevel and noticed that integrating Zoom can sometimes get tricky, especially when the same Zoom account has been connected before.In a few cases while working on Funnelsflex projects, I ran into conflicts where Zoom was already linked to another sub-account, which caused errors during re-connection.I wanted to ask—what’s the best way to properly disconnect and reconnect Zoom so it works smoothly across accounts?Is there a recommended workflow to avoid these issues in the first place?Would really appreciate insights from anyone who has dealt with this.

I am trying to add zoom inside Go High Level, but when I do so an error message comes up from this link: https://api.leadconnectorhq.com/zoom/finish_oauth?code=3bQPy9oL19GZF7tdAaVR5KDhKuW2wSGmg&state=DDybyFCZNRUMJefQPS86%2CFye4UczlK9F62GMVnaFv And says: Zoom account exists!This Zoom account is already integrated by Howard Whiteson in True Self Sales.Please remove that integration to continue. Where do i find that integration? Is it inside zoom or inside GHL? I have deleted the integrations in my profile. and changed my calendar integration to google - but I'm really confused by this. Any help much appreciatedHoward

Hi,We are trying to record both voices and piano playing during a meeting. We can only seem to record the voice??? We have tried some suggestions found online.  Is there a simple way to do this??? ThanksPatti McCallion

I have an Audiocodes 405HD.  It seem to be provisioned, however it says it’s “OFFLINE”.  All of the options for logging in require information I don’t have.  Is any familiar with this?

The desk phone of one of our users is beeping every 15 minutes or so. The phone is a Poly VVX250. I’ve replace the phone and patch cables, moved it to a different switch port, and rebooted the switch, but nothing seem sto help. I also set up another VVX250 in my office with the user’s extension and it too is beeping about every 15 minutes. So, it seems to be an issue with the user’s account or line. AI support was useless and my support plan doesn’t allow me to talk to humans, so I’m hoping someone here can help.

In Zoom-Workplace where the chat channels are listed, there is a personal channel with my name, that was (probably) auto generated by Zoom. It is also listed as favourite (with star marking) and therefore shows up right on top of my list. Thing is, I don’t use this. EVER. I love the chat function, but I don’t chat with myself and I don’t use it to store notes and would never have the idea to look for them in a chat channel.Why can’t I delete this? Or am I overlooking an option to delete it?And can I at least move it to the bottom of my chats, where I don’t see it?