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A user asked how Expo actually works in practice — could it support real vendor booths where attendees browse, click in, and end up in an actual conversation? Mike walked through a live example: build out exhibitors on a floor attendees can navigate, each with its own booth (PDFs, video content, downloadable material), and a "space" that launches a real Zoom meeting the moment someone wants to talk — breakout rooms included if the exhibitor wants to split off into a one-on-one. He's seen it work well for things like benefit fairs, where people walk the floor and duck into whichever vendor they need.[Watch the clip →]A couple of the other things we talked about this session:Simulive vs. Production Studio — when to use each How to keep your webinars from feeling boring Certification updates for recurring and legacy events[Read the full recap here →] [Register and join us next time →]
Zoom has a new tool called Content Studio and if you have an events license, they are giving you 8 hours a month use for free as a lanch offer. You need to take advantage of this as soon as possible beucase it could be withdrawn at any moment and become a paid option.Zoom needs poeple to try it so they can gain valuable feedback adn this is why they are making this free offer up front, so what is it.Here are my show notes, or watch the show yourself.All the best to you allJohn
This edition of #apieceofCX attempts to squeeze the many updates from across Zoom Virtual Agent & Customer Experience into a top 10!October already feels like we could be into top 15 territory with so much innovation from the team at #Zoom.Enjoy & leave a comment either here or on YouTube with which feature you are most looking forward to.
Hey FolksA really interesting update to Zoom Virtual Agent has recently arrived, Agent Performance.Using Agent Performance you can create test scenarios for your virtual agent & test them automatically. This allows you to test scenarios at scale with defined criteria & avoid testing fatigue. We’re already using Agent Performance to improve & evolve deployments.Check out the YouTube video here:
👋 Welcome to the Zoom Slides Community Creating presentations is one of the most common parts of work. Yet for many people, it's still more time-consuming than it should be. Ideas are scattered across meetings, documents, chats, emails, and countless browser tabs. Turning those ideas into a clear and compelling presentation often takes hours of gathering, organizing, designing, and refining. We're building Zoom Slides to make that process simpler. A place where ideas can move naturally from thinking → creating → presenting → getting buy-in. 🚀 New to Zoom Slides? Get started here:slides.zoom.com This community is for everyone who creates presentations: ✨ Share feedback and ideas✨ Report bugs and usability issues✨ Discover new workflows and best practices✨ Preview upcoming features✨ Help shape the future of Zoom Slides We'd love to hear from you: 👉 What do you use Zoom Slides for today?👉 What part of presentation creation takes the most time?👉 What's working well for you?👉 What cha
Hi everyone!Big news — Zoom Sheets is now live as part of the AI Productivity Suite!Sheets is an AI-native spreadsheet built to help business users turn scattered data into reliable decisions. From data prep to smart analysis, from insight generation to sharing results — all in one place. 🚀 Get started here: sheets.zoom.us This community is for everyone who works with data: ✨ Share feedback and ideas ✨ Report bugs and usability issues ✨ Discover new workflows and best practices ✨ Preview upcoming features ✨ Help shape the future of Zoom SheetsWe'd love to hear from you: 👉 What do you use spreadsheets for today? 👉 What part of working with data takes the most time? 👉 What's working well for you? 👉 What challenges or frustrations have you run into? 👉 What should we improve next? Whether you're tracking business metrics, preparing reports, or analyzing data for your team — your feedback helps make Zoom Sheets better for everyone.Thanks for joining us. We're exci
Hi, everyone !Zoom Paper was live successfully with the AI Productivity Suite yesterday.We hope you will continue to use and enjoy Paper — and we warmly welcome any feedback, needs, or suggestions you'd like to share with our team!Let‘s make our Great ideas start on Paper from now on!Thank you once again! 🎉 Tedd - PM of Zoom Paper P.S.Official website: paper.zoom.us The feed back channels: Top menu of Zoom Paper → Help
I just logged into try and schedule some meetings and the whole interface has been changed. I go to click on meetings and it gives me the option to "host" or "join" a meeting.... Sigh..... Where the heck did they move the dashboard when you used to log into your account and it launched right then and there. Now it's filled with all sorts of garbage promoting more services to buy that don't interest me and clutter up my screen. And, where do you request support to chat with a support agent? I'm not interested in their stupid AI bots. I don't understand why they have to make things harder.
Dear Community,The way particpants start recording has changed. Your Recording starts when the host approves it. You should also note that the audio message of recording started and stopped DOES not play when cloud recording is in progress.
I recently attended a Zoom call hosted by someone else. I joined as a guest, and didn't have my own Zoom account at the time/wasn't logged in. I requested permission to record the call, which the host granted, and the recording icon was present throughout the call. After the call ended, the host does not recall seeing the video converting message, and cannot find the recording locally/in the cloud. Likewise, I cannot find the recording locally, and as I say, wasn't logged in/didn't even have an account at that time.What has become of the recording, and how can we access it?Many thanks in advance!
Dear Zoom Support Team, I used to have a Zoom Pro account but switched to another provider due to a recurring issue I encountered. Many of my clients, especially those using Zoom for the first time or installing it for the first time, had significant difficulty joining the audio via their mobile device – specifically through the app, not using the phone network. For many users, the process of joining audio via mobile was confusing and led to frustrating delays. In several cases, I spent up to 20-30 minutes helping my clients figure out how to properly connect to the audio before we could start the actual conversation. My question is: Is there now an option when creating a Zoom meeting to allow participants to join audio only via computer or mobile app, similar to how platforms like Google Meet or FaceTime work? It would be very helpful to have the option to exclude the phone network entirely to simplify the process for my clients. I look forward to your response and
howdy all - Yup, I search the boards here alot, and the ol internet, and ChatGPT, Copilot, etc. I manage an enterprise AVD Gov environment. We have MacBook users (Lastest MacOS). We are unable to have successfully ZoomVDI plugins pair when connecting to any type of MS VDI service.As everyone is probably aware. Media redirection is a must have for VDI users.I even gone as far as building my own personal AVD commercial environment AND subscribed to a person W365 desktop for testing/troubleshooting. using my own personal Macbook as well. I have completely removed any work related variables.Using the latest Windows App version, Zoom VDI 7.0.10followed everything to the tee - Using the Zoom VDI client with AVD/Windows 365 on macOSVDI releases and downloadsreset TCC on the macbook many times - evern went as far as manually editing TCC to forcing access the camera/mic.I’m out of options. Thoughts?
I am able to receive chats during a meeting and can type a reply but am unable to send it . What am I missing ?
When analysing the surveys in a meeting where guests can also register, the names are not displayed.I have a meeting and a survey in which everyone can participate, I did a test and registered as a guest where I can also enter my name.If I now take part in the survey and then look at the results, I only see Guest in the name and not the name entered by the guest.So I can not do any analysis of the result because I only see Guest as name. The anonymised participation option is switched off.
Bonjour , J’ai souscrit une licence Zoom workplace pro pour une association .Je souhaite permettre à une autre personne d ‘ utiliser le compte de notre association sans me demander systématiquement l’ autorisation . Elle planifiera les réunions , invitera les personnes concernées Personnellement je n’utilise pas Zoom , je paiement simplement l’abonnement annuel . La différence entre utilisateur , gestionnaire et administrateur n’est pas très claire . Avez vous une solution ? Merci
पूजा me व्यवस्था करने हेतु....
I went into my Zoom today, which I use for personal reasons to stay in touch with family. I opened on my desktop, per usual, signed in, and it immediately took me to "Zoom Workplace" and all my scheduled meetings were gone. I had to go onto Zoom's website and login to my account there in order to find them. I do not want Zoom workplace. I do not want to be charged for Zoom workplace. I don't want to have to sign in through the website. If I find out I'm being charged extra for a service I neither wanted nor use, I'm cancelling my account and moving to another online meeting platform. Does anyone know how to switch back, or have experienced this?
how do I change whiteboard to whiteboard classic how do I change whiteboard to whiteboard classic
Since the last update, I can no longer see any of my recurring, anytime meetings under the meeting tab. Does anyone know how I can access them in the desktop client or is this another thing that I must do from the browser?
I have enabled Zoom AI Companion as the owner of our account. I would like to only allow this add-in for one user to test before we offer it house wide. How do I select which user's can have this option enabled to start?
This red dot from the Zoom dock icon needs to go. It entirely bypasses the system preferences, even if you disable badges and notifications the red dot persists as long as you have unread Team Chats.This is entirely unnecessary and horrible UX design.
How do i change every room so that it fits the roominsteadt of it all looks the same
My Zoom did not properly transcribe my recent meeting. Is there anyway to recover it or another version of the transcription? The icon at the top right signified that the transcription was on.
Currently when I create a meeting, the default setting is to have the meeting run for 30 minutes. The vast majority of meetings I book are 1 hour in duration, so I have to adjust this every time I set a new meeting. How do I change it so that the meetings will be 1 hour be default? (i.e. a meeting that starts at 10 am will end at 11 am by default, instead of 10:30 am, as it does now)
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