Products

I don't want Zoom to be opening 3 different windows for single meeting (one for zoom app home, other for meeting participants, other for screen share). Instead it would be comfortable for me to use tabs. I see setting under `Meetings & Webinars`  called `Display > Meeting Windows View` which is set to `Dual Window` but I could not change it to `Single Window with tabs` because that section is blocked out. Also, Zoom documentation to fix the issue seem to be old which suggest change a non-existent setting under General tab Why is this blocked out? Is this the right way to achieve what I want?Version: 6.4.12 (56699)OS: Mac OSI am using dual monitor but nothing changes even when second monitor is disconnected

I really hope we can upload image / pdf from mobile because that would allow my students to add picture of their exercises (taken with their smartphone) on the Whiteboard.That feature seems to exist on desktop / iPad but not on smartphone (at least I tried on Android) ?When using phone in landscape mode, we get a button to ”see more tools”, but nothing happens when clicking on it (or everything is burried under the keyboard which makes it impossible to use). Many thanks

Hi everyone,Is anyone else experiencing an issue where annotations drawn from an iPad onto a Windows PC's shared screen keep disappearing instantly?The Problem: Host: Windows PC (sharing screen, Zoom v7.1.5) Participant: iPad (annotating via View Options > Annotate, latest Zoom app version) Behavior: When an iPad user draws/writes on the shared screen, the strokes vanish/erase immediately. We have to trace over or rewrite the exact same line 3–4 times before the line finally stays visible. What we've already tried: Confirmed "Vanishing Pen" is NOT turned on. Updated both Windows client (v7.1.5) and iPadOS app to the latest versions. Toggled "Optimize for video clip" on/off during screen share. Toggled Hardware Acceleration settings on the Windows host. Cleared Zoom cache and performed a full re-installation. Tested across multiple iPads—same behavior on all of them. It seems like a real-time input sync/rendering issue between iPadOS touch input and the Windows desktop

HiAny way to divvy up say 20 ppl into 4 groups for games, such as trivia. Not in breakout rooms as I can't speak to everyone at once if they are in their breakout rooms.I want to simulate a classroom where I would have 4 tables of students, all in teams for the game, and I am hosting the game, putting the score on the board etc. The whole class is participating, but it is very clear who is on who's team..Thanks 

Life is better, All dream possible 

Hi, I have a Zoom Phone Basic plan with 1 license/1 number. Need clarity on the following:How many laptops can I log into simultaneously using this single license/number? Can outgoing calls be made from all logged-in laptops at the same time, or only one outgoing call per number at a time? For cost saving, if I purchase an additional number (without a new license) and assign it to a new user’s email, is this possible? How many laptops can that additional number be logged into simultaneously? Will that additional number support both inbound and outbound calling, or does it require a separate license for outgoing calls?Appreciate any guidance. Thank you.

Hi, I have a Zoom Phone Basic plan with 1 license/1 number. Need clarity on the following:How many laptops can I log into simultaneously using this single license/number? Can outgoing calls be made from all logged-in laptops at the same time, or only one outgoing call per number at a time? For cost saving, if I purchase an additional number (without a new license) and assign it to a new user’s email, is this possible? How many laptops can that additional number be logged into simultaneously? Will that additional number support both inbound and outbound calling, or does it require a separate license for outgoing calls?Appreciate any guidance. Thank you.

I last used Zoom about 2 weeks ago.  Yesterday, I opened Zoom on my Windows PC, and may have updated it to the current version.  Now my contacts list is empty.  I had two before, now there are none.  This is in the Contacts pane of the Zoom Workplace window.I noticed that when I first started the app this morning, the Zoom window started up with an unusual format, then refreshed to a more familiar format which showed both of my contacts, then refreshed again and the contacts were no longer displayed.My contacts are displayed correctly in the Android phone app.

Hi everyone,I recently promoted one of my own webinar funnels and found that getting people from promotion to registration was harder than I expected.That experience made me step back and think about the whole webinar journey, rather than focusing only on registrations. It also made me curious about where other webinar organisers experience their biggest drop-off.From what I’ve seen, challenges can happen at several different stages:1. Promotion → RegistrationGetting the right people interested enough to register.2. Registration → AttendanceGetting registrants to actually show up.3. Attendance → EngagementKeeping attendees interested, participating and staying through the webinar.4. Engagement → Next ActionHelping interested attendees take an appropriate next step after the presentation.5. Follow-upContinuing the conversation with attendees and people who registered but didn’t attend.6. MeasurementUnderstanding what happened after the webinar and which parts of the journey are working

I have Zoom events & webinar. We’d like to leverage the zoom platform to provide registrants on-demand access post webinar. I just don’t see it anywhere or how I can access it. Can someone please help? 

After updating to Zoom Workplace Client 7.1.5, opening a Zoom App I've already added now requires: Marketplace tab → My Library → click the app → Open → Open homepage. Before this update, there was a dedicated Apps tab that let me open apps directly outside of a meeting in far fewer steps.I found something that seems important: Zoom's own official release notes for the Workplace app (support.zoom.com, "Release notes for the Zoom Workplace app," July 20, 2026 / version 7.1.5 entry) list "Enhancements to Zoom Marketplace discovery and management with a unified view" as a new feature, but include a note at the end of that same section stating this feature "has been pulled from release due to issues with deployment and will be available in an upcoming release."Despite that, my client is showing exactly this unified-view behavior right now. This also doesn't match Zoom's other documentation (KB0059804, "Getting started with Zoom Apps"), which still describes opening apps outside a meeting v

계정이 여러개라 공동체 계정으로 결재를 진행하고 공동체와 매주 수업을 운영해야하는데 학교 계정으로 구독을 해서 공동체와의 수업에서 사용할 수가 없게 되었습니다. -  학교계정이라 전화번호가 없어서인지 오디오 연결 및 사용이 안됩니다 ㅠㅠ  구독을 취소하면 환불이 안된다는 말이 있어 구독 취소 시도를 못하고 있어요. 결재한 계정의 구독은 취소하고 환불을 희망합니다. 그리고 함께 매주 공부하는 다른 계정으로 구독을 하고 싶습니다.  빠른 응답을 요청합니다. 

I am looking for zoom meetings for vegans like myself and wanted to possibly get the link for some and with some disscussion groups to discuss topics. If anyone can share links with me that would be splended.

Hi all. I’m new to MacBooks and have been having a heck of a time figuring out how to successfully share a pdf file a set of pdf’s.  I’m using the latest version of Zoom and the latest Mac ios.  What is happening is when I go to Share, I can see the pdf files as in little pdf preview square with the file name below.  Some of the boxes have no preview in them and only have file names beneath.  When I try to load those files, nothing is displayed on the share screen.  I have tried everything I can find on Google including making sure Adobe pdf documents are separated and not as a bunch of tabs in one window, and setting “prefer tabs when opening documents” to Never in Mac settings.  I have had to resort to simply sharing the entire desktop and then selecting whatever specific pdf I want to share that way, but this is cumbersome and primitive.  It doesn’t look professional in my opinion to have a Zoom call and have a client view your entire desktop screen until you bring up the proper doc

Hello. I thought I might switch over from Otter.AI and use Zoom exclusively since they have a an ability to create transcripts. I upgraded, did my first interview and the transcript is unusable. 😕Has anyone used transcripts for interviews? The timestamps every few seconds create a lot of work and the option to deselect them doesn’t work. All around, it’s just not usable. I will have to go back to Otter.AI for my interviews or find something better. Has anyone found a workaround to get better transcripts? 

I enabled the Zoom call transcript and today I used it on two calls, but I cannot locate the transcript.  Where do I find them to copy and paste them into a system?

Has anyone else had an incredibly frustrating experience with Zoom Phone support?We’re running a 24/7 medical hotline, so reliability and responsive support are absolutely critical. Unfortunately, our experience has been extremely disappointing.It’s incredibly difficult to reach a human. Everything is hidden behind AI and automated systems, and when you finally manage to log a case, getting someone to take ownership and follow through to resolution seems nearly impossible.Ironically, we chose to migrate to Zoom Phone because we had an excellent account manager who gave us confidence in the platform. Shortly after we migrated, we learned he had been laid off, and since then the level of service has deteriorated dramatically.We are currently dealing with a major service disruption that is impacting our ability to support patients, despite payments having been made. The lack of urgency, communication, and accountability has been deeply disappointing.I’m genuinely interested to hear from o

Hi everyone,I’m looking for some guidance from anyone who has successfully purchased or activated Zoom’s Concurrent Meetings add-on.We run an educational business and currently use Zoom for multiple classes. Our requirement is quite simple:We want one centralized/coordinator account We need approximately 4 meetings to run simultaneously Each meeting usually has only 2–3 participants, so we do not need increased participant capacity Ideally, the coordinator should be able to manage the meetings centrally rather than purchasing separate Zoom accounts for every teacherI understand that Zoom offers Concurrent Meeting Basic and Concurrent Meeting Plus options, but these appear to be customized/sales-assisted plans and cannot simply be purchased through the normal billing portal.I have already tried contacting Zoom Support, but I’m having difficulty reaching the right Sales representative who can provide the pricing and activate this service.Has anyone here purchased the Concurrent Meetings

Hi.Can someone help me. I can not find any recording tab in my basic zoom account anywhere. When I click Account Management there is no option for Account Settings so obviously I can not go further an click recording (as the robot suggested)?  I like to record in advance just to see how it works, but I don't even have a recording tab despite all information -just click the recording tab- but if there is no recording tab to click on! So what's wrong with my account? Thank you for your time/Lotta