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Chris Holt
Community Champion | Customer
Community Champion | Customer
Nov 2, 2026 8:22 AM UTC

Updates to ZCX Welcome Screen - Digital Front Door

The team at Zoom have been busy with some updates to the recently launched Welcome Screen. For those unfamiliar, if you offer Chat, Video, Calls to your customers via buttons on your website, you can now aggregate them into one easy Welcome Screen, a digital front door.

 

With the latest updates that now includes Scheduled Callback & queue time indicators. Great for both easy context for your customers & also offering more options.

Check out the video on YouTube!