Yevhen_Plotytsy
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since ‎2024-05-01
‎2024-09-25

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Contact center recordind functionality for AML/KYC

2024-05-01 12:35 AM
To do compliance calls (CDD) according to the regulations of many countries bank has to record video calls. In Zoom contact center recording is only one talking person. This functionality does not allow to recording of customer documents when he/she ...