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Lavance · 2024-01-04 01:52 PM

I mistakenly purchased the large meeting and Zoom One Pro when I wanted to purchase the webinar license. Is there a way to cancel and switch over to a webinar license?

Lavance · 2024-01-04 10:26 AM

I have paid for the webinar feature but nothing is showing up under my WEBINAR tab, so I can schedule any events. Is there something extra I need to do?

Lavance · 2024-01-04 01:23 PM

Is there a way to expedite the cancellation process?

Lavance · 2024-01-04 12:01 AM

Hey Ray, I realized I actually purchased a large meeting and zoom one pro licenses instead of a webinar license. I just recently canceled them both

Lavance · 2024-01-04 10:53 AM

I assigned it to one of my profiles but it still isn't showing up in the webinar tabs

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