About Louise8

Louise8 · 2022-08-28 12:21 AM

I have a new laptop, Dell 12th Gen Intel(R) Core(TM) i7-1255U 1.70 GHz, using Windows 11.Sharing music is not working. I've tested microphones, speakers - they work well when using them generally, no issues with playing music when not on Zoom.But whe...

Louise8 · 2022-09-03 11:55 PM

With a little help from Zoom, I think this is fixed. It was a setting on the laptop.Go to System > Sound > Scroll down to Advanced > click on All Sound Devices > check what the settings are.When I clicked Allow for Stereo Mix - that fixed it. I have ...

Louise8 · 2022-08-30 03:55 AM

Thanks for responding but that hasn't solved it. I'm not on a Mac, I've not had to enable Zoom on other laptops. I've tried all the settings I can find and it makes no difference. I think it could be a Zoom software bug or glitch. I had a similar iss...

Louise8 · 2022-08-30 03:49 AM

I'm having the same problem on a new laptop. Voice is OK, music is patchy and disappears. I've tried everything I know of and have Googled repeatedly. I think it's a Zoom software issue. It happens when I'm sharing music and when someone else is shar...

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