cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

UNABLE TO SHARE MUSIC

keckimausdruck
Newcomer
Newcomer

‎2022-08-14 05:45 AM

Hi!

 

I cannot share music during Zoom meetings via Windows 10 on my HP Pavilion 16 laptop .   I think I've ticked all the right boxes in Zoom audio settings, and indeed, voice is shared without issue, but when music is played, the other participants hear silence.   So, e.g., if I play a video with voice and music alternating, only the voice sections are shared.   If I try to share a music track from iTunes, nothing at all is heard by the OP.   I am at a loss to know whether this is a problem with Zoom or with the settings on my laptop.   I've tried various solutions on the Zoom Forum and Google to no avail.   Help, please!

1 REPLY 1

Louise8
Explorer
Explorer

‎2022-08-30 03:49 AM

I'm having the same problem on a new laptop. Voice is OK, music is patchy and disappears. I've tried everything I know of and have Googled repeatedly. I think it's a Zoom software issue. It happens when I'm sharing music and when someone else is sharing music. My speakers are OK. Music is fine when I'm not in Zoom. I hope someone can assist with a solution. I need to be able to share music. Fingers crossed.

0 Likes