About icrew

icrew · 2024-09-27 12:25 AM

Go to https://support.zoom.com/hc/en/contact?id=contact_us and scroll down to the "Still need help?" section and click the "Submit a ticket" button.

icrew · 2023-06-05 06:45 AM

You can contact the IT helpdesk and/or the folks that run Zoom for your university to check with them. A quick search turned up https://community.dur.ac.uk/lt.team/collaborate/#/lessons/_FRz89-0XAvqHyVz_9BCQzGz7C2BigVc, which seems to indicate that t...

icrew · 2023-05-03 07:55 AM

This is a community site, with most folks who reply being just members of the community. If you want to get immediate help, I'd open a ticket with Zoom support. See https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support for detail...

icrew · 2023-04-25 08:23 AM

Freddi is referring to the case number from when you contacted support about this. (You wrote "We have already tried to contact the support team several times")

icrew · 2023-04-03 06:46 AM

Multiple group assignment is a recipe for headaches, honestly, given how Zoom has implemented it. In their implementation, the settings for the groups a user is in take precedence based on the order in which the user was added to those groups. And th...

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