SanDiegoM
Explorer
Explorer
since ‎2022-02-15
‎2023-04-28

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Internal Incoming Calls Getting Rejected

2023-01-19 03:33 PM
One of my employees is not receiving incoming calls from other employees. She can make outgoing calls, but not receive them. We have checked her phone settings and all looks good. Her desktop phone (Yealink) will ring about a half a ring then the cal...

Incoming Caller ID with Call Queue

2022-04-19 01:50 PM
We answer incoming calls for two separate companies. When calling in, you know how to great the client based on the incoming caller ID (the name of our company pops up along with the client information). We have a call queue group set up for when our...
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