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sparrow · 2022-01-19 11:44 AM

Just wanted to share since the December release notes did not mention needing a Pro Pack license for this feature. If you are trying to enable this feature, you need at least one pro pack license account wide for it to work.

sparrow · 2025-03-05 12:10 AM

By stating Auto Attendant, I assume your referring to a Zoom Auto Receptionist (AR)? Can you clarify what #800 level means? Is that a common area phone, call queue possibly?

sparrow · 2025-03-05 10:00 AM

Buying licenses doesn't automatically assign numbers into your account. You'll have to add the numbers into your account by going into number management, phone numbers, and click add. From their you can select state and city, then it will provide you...

sparrow · 2025-03-05 09:53 AM

If this is strictly a dialing issue? I suggest you download a program called syslog viewer from the Audiocodes website. In your Audiocodes MP1288 syslog settings, point the address to your local desktop/laptop running that application. Then try initi...

sparrow · 2025-03-05 08:00 AM

Alternatively, you can edit the business hours by deselecting all days. That will cause the service to pause. Back in the AR, you will now see closed hours. Hit edit next to route to voicemail. Change the route to option from voicemail to phone numbe...

sparrow · 2025-03-03 11:13 AM

Sounds like you're confusing a call queue with line appearances or delegations (Zoom lingo). Call queue's are not designed to tell other members who the caller is intending to reach, but in fact all users will see the call regardless of who the calle...

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License required for Call Queue Alert Notifications

Re: Leaving auto attendant messages in main mailbox

Re: Missing numbers

Re: Trouble with Alarm Panel dialer communicating through an AudioCodes mp1288

Re: Forward Auto receptionist assigned number to an external number

Re: Call Queue

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