Caoline
Newcomer
Newcomer
since ‎2021-11-13
‎2021-11-14

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Unable to activate Zoom Pro

2021-11-13 08:38 PM
I bought zoom pro a couple of days ago. Since then, I have been unable to use it. My original free/basic version is still in place. I have tried anything I can think of to get the upgrade to happen, but nothing seems to work. Please help!

Going from zoom basic to pro

2021-11-13 08:09 AM
I have used the free basic zoom for a while, but for work reasons had to upgrade to zoom pro. Problem is, even though I've paid for it & have the receipt, I can't seem to get it to change from basic to pro. What am I doing wrong? I've tried to phone ...