Topics with Label: Flow Editor

Routing to Queue help

Hello Community . I'm am a total novice on this. Here is my issue . I am trying to set up a flow . the flow does a business hours check and then either routes to a call queue or plays a message that we are closed. I believe it getting to the queue bu...

Need to remove extra languages from the Campaign Welcome Screen

Hello, Running a Webchat campaign (not exactly a campaign but its the only way to get the welcome screen). On the welcome screen I am capturing the customers first name, email and language selection.We only need 2 languages (English and French) but t...

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Routing to Queue help

Need to remove extra languages from the Campaign Welcome Screen

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Routing to Queue help

Need to remove extra languages from the Campaign Welcome Screen