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Registration Change

emmsanch
Newcomer
Newcomer

Hello Team!

 

I was trying to do a registration change but I am now unable to. Would someone be able to reach out for assistance on this?

 

Thank you!

9 REPLIES 9

DePet
Zoom Employee
Zoom Employee

Hi happy to help. Can you please email *********** with your request?  Thanks

Hi sorry, I am not able to see your email.

Apologies. Do you want to provide your name and what registration change you would like to make here?

I was trying to log in but now it says I can because my registration was cancelled. Emmanuel Sanchez

DePet
Zoom Employee
Zoom Employee

Yeah, I see that your registration was canceled was that intentional?  If not, what did you want to change your registration to?

Hi! Yes I needed to use a special code and just needed to redo that but now I am not able to since it says that the email is already in use/ was cancelled.

 

Thank you for your help on this.

DePet
Zoom Employee
Zoom Employee

I was able to undo it, can you please try to update your registration again?

Thank you! Is there a way for me to add a promo code now?

DePet
Zoom Employee
Zoom Employee

Since it's canceled, can you try it again?