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Whiteboard background turns black

jmspiler
Newcomer
Newcomer

‎2022-01-23 04:03 PM

Hi, I am on Mac High Sierra 10.13.6 - When I open the whiteboard the first time, the background is white. I type something and stop sharing. When I reopen the whiteboard, the background is black. I have reinstalled Zoom and don't have this issue on my other mac running El Capitan. Thank you... anyone!

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-12 06:53 AM

Hi @jmspiler with you running the most recent version of Zoom have you tried to update your macOS as well? As it's been some time, have you tried updating your Zoom client? Or uninstalled and reinstalled?

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etuhill
Newcomer
Newcomer

‎2022-04-25 08:01 AM

Hi jmspiler!

I also have this problem.

Have you managed to solve it yet?

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