Toolbar in Whiteboards disappears

[Veronika_EBS]

We have the Pro-subscription which means a limit of 3 Whiteboards. But in Breakoutrooms there's no limit for Whiteboards (says the Chatbot).

And it seems to be no problem to open one Whiteboard in each of four Breakout rooms. But after a short time, the toolbar disappears.... Is this because we have a limit of 3 whiteboards?
Or what can we do?

[AlexMa581]

Hi  @Veronika_EBS ,

Sorry for the confusion. Breakout rooms are still subject to the 3 whiteboard limit associated with the Pro subscription.

When you mention the chatbot, are you referring to the AI Companion Bot? If so, I apologize for the inaccurate response. I’ll make sure to notify the team to improve the bot’s accuracy for such queries in the future.

If you have further questions or need assistance, feel free to reach out!

[mpaterno]

Hi @Veronika_EBS ,

Our team is actively designing a solution to make Whiteboards work seamlessly in breakout rooms, and we’d love to get your feedback.

If you’re interested, we’d be happy to give you a quick sneak peek of what we’re building and hear your thoughts. You can schedule a time that works best for you using this link:
👉 Schedule a meeting

Best,
The Zoom Whiteboard Product Team