Text displays as question marks on whiteboard

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We are using whiteboard to brainstorm ideas and I can read the text as I type but when I click away the text turns into question marks. About 1/3 of the people collaborating are seeing the question marks. I've checked that I'm using the same version of others. I'm on Mac OS version: 13.4.1 (22F82). Any suggestions?

1 REPLY 1

HI @PeggyMac can you share the text in replies (not include personal information), then we can take a try.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!