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I cannot edit the whiteboard using mac book

carolkeerw
Newcomer
Newcomer

‎2023-04-05 06:51 PM

When I write something on a whiteboard and I click outside the box, I can't go back do the box and correct some word or write anything else there. I've tried to to everything. I clicked on it lots of time, I clicked with with right side of the mouse pad, left, there's no solution. I could do it well when I was using Microsoft computer. Now, I have a Macbook computer and I can't do it anymore. Help me please. Thanks

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3 REPLIES 3

LucianoCarthy
Newcomer
Newcomer

‎2023-04-26 12:32 AM - edited ‎2023-05-05 12:05 AM

Have you found the solution?

Spoiler
I had a similar problem and to solve it I asked my friend to help me. I remember that we used recovery mode on mac... I recommend you click resources and check the SetApp blog section. They have a lot of useful posts about macOS problems and how to solve them.
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carolkeerw
Newcomer
Newcomer
In response to LucianoCarthy

‎2023-04-27 12:07 AM

No. I haven't. Nobody helps me.. Do you know what can I do? Thanks

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Triz
Zoom Employee
Zoom Employee

‎2023-04-27 03:31 AM

I'm using Mac and it works fine with me. If you are using the Zoom desktop client on mac, can you please try updating to the latest version or reinstalling the app?