Access to Annotations

[SandraK]

Sharing a whiteboard but participants are unable to access annotations to also write on whiteboard.  Have checked all the settings and all enabled to allow participants to use.  Option to disable annotations comes up which makes you think it is set up correct but when participants select the View options only get request to take control - giving them control does not allow them to contribute to whiteboard.  Something I am missing?

[Bri]

Hi @SandraK! So sorry you didn't receive a reply to your post. Were you able to resolve your issue? If not, please let me know.

[sahmad922]

I am having same issue.  How can you help?

[MGSR]

Hi @sahmad922 

Welcome to the Zoom Community. 

Have you tried @RN's suggestions? 

Should you need further assistance, please let us know.

[RN]

Hey @SandraK as it's been some time since you've posted this discussion, I would recommend double-checking our KB on Enabling classic whiteboard. Also suggest updating your Zoom client; or uninstall and reinstall.