cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to update desktop Zoom and cannot join via web

kevin_kraft
Newcomer
Newcomer

Hi. I was attempting to join a webinar on Zoom and it said my desktop version was out of date (I have 5.10.1 (4420)).

 

1. When I attempted to join via the browser it kept kicking me to the registration screen

2. When I attempted to upgrade my desktop Zoom version it just took me to the Join / Sign In page for the old version of my desktop app

 

I was able to join the meeting in my browser eventually, but I'm not sure how.

 

Help, I guess?

 

Thanks,

 

Kevin

 

0 REPLIES 0