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Issues with starting a poll during a webiar

Nicole1981
Newcomer
Newcomer

‎2021-11-06 03:43 AM

Dear community,

 

whenever I try to open a poll during a webinar the original presentation (in my case Keynote) is closing down - doe anyone have an idea why this keeps happening?

 

I generally share my screen with the advanced and portion of screen option. Keynote is opened in rehearse slideshow mode. I then click on polls and when I try to launch it keynote is closing down completely. 

 

I have therefore given up on using polls, which is not really the perfect solution.

 

Thanks so much for your help!

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1 REPLY 1

pizzalover28
Contributor II
Contributor II

‎2021-11-06 05:45 AM

Hi! 

My name is Pizzalover28 and I will be glad to assist you today. 

First thing's first, please check if your Zoom version's up to date. 

Is it up to date?

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