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Eloqua by Zoom

rjchilv4
Newcomer
Newcomer

‎2025-02-18 02:49 AM

Summary:

So essentially, our Eloqua by Zoom app has been wiped - across our instances and currently I am receiving error messages when I go into the cloud action configuration of;

"Internal server error"

PRESS X , then new message;

"The configuration instance is not found"

Also the Webinar ID and previous field mappings are blank.

 

This is the same in each of the Eloqua instances that we have active campaigns.

 

I have re-installed the application through Zoom several times. What I mean by this is that I go through Zoom's app store, and then into Eloqua and each time it says it has successfully installed.

 

Has anyone encountered this before?

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