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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

recording

Hideaki
Newcomer
Newcomer

‎2021-11-22 06:44 PM

I am not able to access to the recording on cloud at the moment. Possibly, this is because I used up the data limit, I guess.

 

When I tried to click the recording page, "You have not enabled the Cloud Recorder. (200)" comes out.


I wonder how I can cope with this. I would appreciate if you could tell me the solution.

Thank you. 

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Mathi
Contributor I
Contributor I

‎2021-11-24 09:42 AM - edited ‎2021-11-24 09:44 AM

@Hideaki ,

 

Sign in to the Zoom web portal.
In the navigation menu, click Settings.
Click the Recording tab.
Click the Cloud Recording toggle to enable it. Then you will be able to access it.

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