cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

recording

Hideaki
Newcomer
Newcomer

I am not able to access to the recording on cloud at the moment. Possibly, this is because I used up the data limit, I guess.

 

When I tried to click the recording page, "You have not enabled the Cloud Recorder. (200)" comes out.


I wonder how I can cope with this. I would appreciate if you could tell me the solution.

Thank you. 

1 REPLY 1

Mathi
Contributor I
Contributor I

@Hideaki ,

 

Sign in to the Zoom web portal.
In the navigation menu, click Settings.
Click the Recording tab.
Click the Cloud Recording toggle to enable it. Then you will be able to access it.