help to change e-mail adress for log in when e-mail is terminated

[kristinandrea]

Hi! 

I need help on how I can change my log in e-mail when this has been terminated. I can not confirm my changes to my new e-mail in my profile settings when I need to confirm the change of e-mail with my old e-mail that no longer exists.. Can someone help me? 

[Ray_Harwood]

Hi, @kristinandrea,

Enter a Zoom Support Ticket here:  https://support.zoom.us/hc/en-us/requests/new

Be sure to provide the email address from before, and your new email address.  Zoom support staff will be able to help you.