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Zoom error 505

Susan_Who
Newcomer
Newcomer

‎2021-09-17 07:32 AM

Hello!

I've been getting the error code 505 when trying to login using zoomgov.com. I'm not sure what that error code means and how to fix it. Any advice would be greatly appreciated!

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-24 07:31 AM

Hey @Susan_Who 👋 Could you try the following and let me know if this helps resolve your error?

 

1. Log out from Zoom account

2. Clear cache browser
3. Uninstall and reinstall the Zoom App client https://zoom.us/download
4. Restart computer or device
5. Log back into Zoom account

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Zoom Community Moderator
he/him/his

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