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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Account

genesis08
Newcomer
Newcomer

‎2021-08-24 05:11 AM

Hello, my name is Genesis. I am trying to create an account with my college email for zoom but zoom is not allowing me to. I do not know what to do because I need to get to class like now.

 

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1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2021-08-24 06:33 AM

Hello @genesis08 

 

Normally at this point most colleges have an education account that they may want you to be apart of. I would check your email inbox to see if you have any email from no-reply@zoom.us to see if an invitation for your email has already been sent. There are other ways as well, but if your account will be owned by your school you may need to reach out to your IT admin for the next steps as they would be the ones who could assist in getting your Zoom account all set up. You can find out more here: https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users I hope this helps!