Virtual background

[michelle369pete]

Good day,

According to the requirements I found:

Image only without a green screen

• Zoom desktop client, version 5.2.0 or higher
• Windows 7, 8, and 10 (64-bit)
• Supported processors 
  • Intel i5
    • 2 cores or higher
    • 3rd generation or higher

It looks to me like I should be able to do this on my computer which shows:

Processor Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)

However, when I try to select it, I get a message that says: "Your device does not support Video Virtual Backgrounds. Learn More" and the link doesn't work.  I'm just trying to pick a picture, or blur and they are all greyed out.

I have Version 5.10.6 (5889) on Windows10

Thank you,

Michelle