User not recieving Confirmation Email

[SACZoomAdmin]

We recently updated a users email. However, the user is being prompted to "Confirm your email address" when trying to login but is not receiving anything to his inbox. We have checked the junk/Spam folder, we have made sure the email address is spelled correctly (it is).

[jefrancisco4]

Hi @SACZoomAdmin , I have asked to have a support ticket created for this issue. The technical support team should be able to see if there is anything stopping an email to be sent out from Zoom's end. The technical support team may ask for the email address of the one having the issue.

 If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

[zoomuser111]

We are having the same issue.  Nothing is going out from ZOOM.  No one - all attendees have different email addresses - not a company email address - is receiving these.  We need this resolved ASAP

[ilkerg]

We are having the same issue. Resending manually from registrants list does not work, either.