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Recording hung on 99% converting

JJRenee
Newcomer
Newcomer

‎2022-05-02 10:33 PM

I had a recording that I did from a lecture that would only get to 99% conversion and when I tried to convert it manually it would never pull up.  What can I do to get that recording or is it lost?

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crchan123
Zoom Employee
Zoom Employee

‎2022-08-01 02:21 PM

Hi @JJRenee! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Have you been able to retrieve your recording? 

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