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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Error! message

jababy
Newcomer
Newcomer

‎2023-01-21 12:57 AM

When I push the button the Error!  symbol appears and I can't get the zoom Q8 to record showing the red record light

0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-01-21 08:27 AM

Welcome to the Zoom Community, @jababy.

 

This Zoom Community forum supports the Zoom Meeting and Webinar software products of “Zoom Video Communications”. The maker of audio recording hardware is a different company, “Zoom North America”.

See this page for support on their Q8 product:

https://zoomcorp.com/en/us/video-recorders/video-recorders/q8-handy-video-recorder/q8-support/ 


Ray -- check out the GoodClix website.