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Editing chats not available, even after Advanced Encryption is turned off?

yangmusa
Newcomer
Newcomer

ā€Ž2021-12-23 10:54 AM

When I set up Zoom for my company I originally had Advanced Encryption turned on. After discovering that content was still encrypted with this setting turned off, and the downsides outweighed the upsides (for us), I turned it off. However, it is still not possible to edit chats in channels created before I turned the setting off. Some of these chats are the busiest and most important ones, so this limitation is a bit annoying.

 

Is there any way to fix this?

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

ā€Ž2021-12-29 09:41 AM

Hey @yangmusa, you can't edit messages if your admin enabled advanced encryption for chat 

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Zoom Community Moderator
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yangmusa
Newcomer
Newcomer
In response to RN

ā€Ž2021-12-30 05:06 PM

As I mentioned in my first post - I set up Zoom, I'm the admin. I turned advanced encryption off - but editing is still not possible in channels created before I turned advanced encryption off.

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