Direct chat option not working in Zoom desktop app

[mluznyc]

In a Zoom meeting on the desktop app...

1) I was the host

2) There were 3 participants (me + 2)

3) The selection "group chat & anyone directly" was selected'

BUT

4) There was no drop down menu to select a direct message recipient

5) The "more" icon (...) was missing from the bottom menu bar in the chat panel

HOW DO I REINSTATE THE ABILITY TO DO DIRECT CHAT????

[CCMI]

We saw this for the first time yesterday.  Something changed as we used to be able to do direct chats for years.

[MGSR]

Hello there,

Thank you for your feedback. Our team has shared this with the product team.

[eschrank]

Thank you.  I am eagerly awaiting this correction.  Still isn't working properly.

[Rwagner]

I'm having the same issue.  It's critical that my assistant be able to "back channel" with me privately during a meeting.  We use this function quite often.  With it NOT working, it's making communications difficult.  Are there any updates regarding a fix?

Thank you!

[LK_EXN]

Have you tried doing what I've mentioned in my reply below in this topic?
Does it work for you that way?

[LK_EXN]

It's kind of strange. In a meeting, where I'm a host - I cannot choose direct chat recipients.  It can be done however from Participants list > 3 dots menu next to user name > Chat. This should open direct chat to that user.
So this seems to be workaround for you for now...

But when I joined the same meeting as a second user from browser (and third as Zoom Room), they could choose with whom they want to have direct chat from chat window.

I guess this will be fixed with some later releases.

[Shelleywb]

I am still having this problem- it's a loss of functionality from what was there before.  ZOOM- please fix this!!!  It's especially annoying since the host (using my personal meeting room) is the one who can't chat this way- while others seem to have not lost the functionality.