Chat notifications

[jennifer1275]

How do I turn off just the missed or accepted calls on my chats it is making me have more chats and I want my calls separate as notifications

[MGSR]

Hello @jennifer1275,

Welcome to the Zoom Community! We're glad to have you here!

To turn off missed or accepted call notifications in your Zoom chats and keep calls as separate notifications:

• Go to your Zoom Team Chat settings.
• Turn off the setting for call or voicemail notifications in 1:1 chats.
• When this is disabled, you will no longer see call or voicemail notifications within your chat conversations; calls will be notified separately instead.

Let me know if this helps or if you need further assistance.

[tlars]

Can you provide more detailed instructions on turning this off? I've turned everything off but I still get a notification in "Team Chats" for each missed call.

[MGSR · Accepted solution]

Welcome to the Zoom community, @tlars! We're glad to have you here. I'm sorry for the confusion! If you are a user under an account, kindly reach out to your Zoom account admin; they should be able to turn the notification off for you.

[MGSR]

Hi @jennifer1275!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

[gzaino]

Are there plans to make this a user setting as opposed to account-wide? We have turned it off but expect at least some users to want it turned on. As is we have to pick one way or the other.