About gzaino

gzaino · 2022-03-14 10:15 AM

We have several Zoom Rooms running on the Poly Studio x50 platform. We cannot get the Smart Gallery function to work, even though it shows as an option on the room controller.All rooms have been fully updated to v5.9.4 (controllers are at 5.9.3).What...

gzaino · 2024-11-20 10:49 AM

Same. All my rooms are at 6.2.5 and I am still seeing this warning in my dashboard.

gzaino · 2022-04-14 12:30 AM

I figured this out with the help of Zoom support. For whatever reason our Zoom controllers (both standalone Crestrons and those bundled with our Poly Studio x50's) are not obeying the time zone settings in place in our Zoom web portal. I had to remot...

gzaino · 2022-04-13 09:55 AM

You set the time zone for your Zoom Rooms in its "city" location, however we are experiencing this same issue even though we have that set correctly. As a result all meetings are showing on our Zoom Room controllers as an hour off of their actual sch...

gzaino · 2022-03-24 08:56 AM

As an update - after the firmware updates the x50's certainly appear to be *trying* to do a Smart Gallery. We tested in one of our smaller rooms with three participants and it created three different participant windows but each had a real hard time ...

gzaino · 2022-03-15 08:36 AM

Thank you, I kicked off firmware updates for all of them yesterday - going from 3.9.1-360007 to 3.10.0-362035. Some compeleted succesfully while others appear to have hung. I'll get them all upgraded, do another reboot for good measure, and try again...

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Smart Gallery not working on Poly Studio x50

Re: Warning: Empty Digital Signage content list

Re: Zoom Room displays incorrect time

Re: Zoom Room displays incorrect time

Re: Smart Gallery not working on Poly Studio x50

Re: Smart Gallery not working on Poly Studio x50

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Smart Gallery not working on Poly Studio x50

Re: Warning: Empty Digital Signage content list

Re: Zoom Room displays incorrect time

Re: Zoom Room displays incorrect time

Re: Smart Gallery not working on Poly Studio x50

Re: Smart Gallery not working on Poly Studio x50