500 Internal Server Error

[flower528ster]

The zoom integration on Canvas has encountered the problem start from 11 December. When we access zoom from canvas integration, the error "500 Internal Server Error" occur. Any suggestion to solve the problem?

[CarlaA]

Hi @flower528ster,

What browser are you using to access Canva? 

[bshah]

I have the same issue as the person who posted this. I am using Firefox.

[bshah]

I am facing the same problem! I am using Firefox as my main browser.

[MGSR]

Hello @bshah,

Welcome to the Zoom Community! We're glad to have you here.

Kindly try clearing your browser's cache and cookies. 

Please let us know if it helps or if you need further assistance.