host key option is blocked.

[happyzoomer1]

I have pro version account. Host key option is blocked message says it is blocked by admin??? and that it is available only for versions 5.7.0 or newer????

I have a weekly meeting and want to allow others to host the meeting using the host key. Can I do this with my level of account? Is so then how? the host key option is blocked?

[ZoomerIT]

Hi @happyzoomer1 ,

      Thank you for contacting the Zoom Community! I am sorry to hear that you are experiencing this issue. If the host key option is blocked and you are seeing a message that it is blocked by the administrator, this means that the administrator of your Zoom account has disabled the host key feature.

Please reach out to the Admin/Owner of your Zoom account to further assist. You can find this information by logging into your account > go to Account Profile > then look for the Account Owner.

I hope this information helps you and have a wonderful rest of your week!

Thanks!

[Vancouvermeet]

I am the owner of the account (Pro version)  and I have a host key enabled in the settings but no claim host option appears. I'm not sure I see the host feature being blocked, just that the option isn't there at all.  Is this a different version of the same problem?

[Zombigrl]

I AM the account owner and STILL it says the host key option is blocked by the admin. Please advise

[ArmandoQueiroz]

Estou com este problema, qual a solução?

[ArmandoQueiroz]

Algumas opções de configurações tem a opção bloqueado pelo administrador. Como mudar isso

[449equals417]

I am a Pro user like ZombiGrl and believe I am the account owner (as I established the account and do not recall changing anything).  Where/how can I confirm who account owner is (I cannot see anything in profile)?

If I am the owner, what should I do?

Thank you.

[nksapirman]

I'm having the exact same problem.  I am the account owner.  

In the account settings, the option "Allow Zoom Rooms to start meeting with Host Key" is greyed out and says "Locked by admin".  I am the admin!

Please provide any help on how to fix this issue.