Zoom App Crash During Remote Control Does Not Restore Remote Control

[pds42]

When sharing screen with another user, and remote control has already been accepted and approved, subsequent crash and automatic restart of the Zoom application restores screen sharing. However, upon crash and automatic restart the previously approved remote control state is not restored.

This is a major issue and even a bug, especially critical when working with or assisting remote users who lack vision or dexterity and no one is around to help them re-approve subsequent Remote Control request.

DEMAND: Whenever application crashes or abruptly stops, not only screen share must be restored but also remote control state if it had been previously approved. In other technical words, remote control state must also be captured and stored in history log along with screen sharing state.

This occurs both on latest updated Windows as well as Mac OS systems.