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Update available prompt won't actually update

woneill
Newcomer
Newcomer

‎2024-10-28 08:20 AM

Since version 6.2.0 the popup that prompts to install a newly available update on OSX doesn't actually allow updates. The "Update" button doesn't do anything

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2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-28 09:14 AM

Hello @woneill,

Welcome to the Zoom Community! We're glad to have you here.

You can manually download the latest version by:


If you're still having an issue with installing the updates, you may uninstall Zoom and reinstall the latest version by downloading it at the Download Center. 

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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woneill
Newcomer
Newcomer
In response to MGSR

‎2024-10-28 11:39 AM

I'm able to update it via other means. I'm reporting as a bug that the popup doesn't actually allow clicking on the "Update" button. It has no effect. I'd upload a screenshot as an example but this forum doesn't appear to support that?