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Reset the UC-Engine password

itsupport
Newcomer
Newcomer

‎2021-11-09 09:36 AM - edited ‎2021-11-09 10:36 AM

Hi,

 

Please advise on how to reset the uc-engine password. Someone change it and the default admin/crestron credentials don't work.

Thank you

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1 REPLY 1

Bitcoin_Shaman
Community Champion | Employee
Community Champion | Employee

‎2021-11-09 02:11 PM

Hey @itsupport Thanks for reaching out!!!

 

I did a deep dive into your issue and that uc-engine password seems to be tied to the Crestron rather than a Zoom account. If the password has been changed from the default, please check with the person who changed it or work with a Creston agent on next steps. 

 

Hopefully this helps!