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setup issue

jamie3
Newcomer
Newcomer

‎2022-11-17 04:33 AM

Hi there , i have purchased a $15 monthly plan for zoom phone and while setting that up i think instead of putting that on direct number section ,i accidently put that number on my company number section ,and I don't know how re-setup the number, can anyone help me or is there any direct number to contact support team.

please anyone help me.

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1 REPLY 1

FORE-Craig
Expert
Expert

‎2022-11-17 09:10 AM

Hi @jamie3 

 

It's probably best to chat with Zoom Support about it to ensure that it is set up the way that it needs to be. Only Business/Enterprise/Educational Institution level accounts can contact support by phone. You can contact support at https://support.zoom.us/hc/en-us/requests/new , log in up in the top righthand corner and the submit your request by choosing Technical Support from the dropdown menu , or click on the Chatbot at the bottom right.

 

I hope this helps!

 

 

 

Craig
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