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Zoom AI Companion2024-08-01 08:58 AM
Installed the updated Zoom for Lightning (Salesforce Managed package) 2.16 but every user is getting prompted to connect
Error: "To be able to use the Zoom Phone integration please complete the OAuth in Zoom Phone Settings"
When I click that link, it takes you to a "Zoom Phone Settings" page that only admins have access to. I clicked "Authorize from Zoom App Marketplace" and logged into Zoom with my SSO. All looks good for me and I can use the CTI adaptor in Salesforce.
Issue is that every user is getting this error and are getting redirected to an admin only page in Salesforce. I have uninstalled (deleted everything) and reinstalled the Zoom package multiple times with the same issue. We didn't have an issue with Zooms 2023 SF package or previous versions.
2024-09-05 11:46 AM
We are also experiencing this issue and would love to hear from Zoom support regarding a resolution.