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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Verification code

cpu901
Newcomer
Newcomer

‎2023-03-20 05:08 AM

Hi, good morning.

We have a problem when verifying the installation of zoom on the mobile phone, as we are in the middle of changing telecommunications company, and we can not receive sms.
Is there any alternative method of confirmation, independent of the phone line?

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-03-20 09:58 AM

Hello @cpu901 

 

At what point are you being sent the SMS ? Mobile installation of the app shouldn't require an SMS to be sent. Steps here for iOS and Android mobile devices:

https://support.zoom.us/hc/en-us/articles/4415294177549-Downloading-the-Zoom-desktop-client-and-mobi...

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