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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Verification code

cpu901
Newcomer
Newcomer

‎2023-03-20 05:08 AM

Hi, good morning.

We have a problem when verifying the installation of zoom on the mobile phone, as we are in the middle of changing telecommunications company, and we can not receive sms.
Is there any alternative method of confirmation, independent of the phone line?

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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-03-20 09:58 AM

Hello @cpu901 

 

At what point are you being sent the SMS ? Mobile installation of the app shouldn't require an SMS to be sent. Steps here for iOS and Android mobile devices:

https://support.zoom.us/hc/en-us/articles/4415294177549-Downloading-the-Zoom-desktop-client-and-mobi...

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