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Use voice network?

packergeek05
Newcomer
Newcomer

‎2023-03-13 11:42 PM - edited ‎2023-03-13 11:53 PM

Hi. I had another question about Zoom. Can I make calls using voice network if data is slow? It looks like there is a switch to carrier option. When this is enabled I apparently get put on a metered plan. Is this the case even on the unlimited plan?

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HappyZoom
Zoom Employee
Zoom Employee

‎2023-03-14 12:09 AM

When a call is switched to your carrier, the call is charged at a metered rate.  You may refer to this article

https://support.zoom.us/hc/en-us/articles/360054698331-Switching-a-call-to-your-phone-carrier

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