Toshiba ip5631-SDL

[HishamElghotmy]

I have a Toshiba IP5631-SDL and I was wondering if I can connect to my phone system in ZOOM?

[CloudCat]

Hello HishamElghotmy,

The Zoom Phone certified device list is located here.

https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-certified-hardware

We may be able to attach devices with a generic, third-party SIP profile if the device is TLS 1.2 capable.

This device is an older device and after a little research does not look like it supports TLS 1.2 (Transport Layer Security) protocol.

If it does in fact support TLS 1.2, then while it may be attached via a generic sip profile, you would have to lean on Toshiba for troubleshooting.

[HishamElghotmy]

Thank you.

[RN]

Hey @HishamElghotmy, did @CloudCat, resolve your problem? If so, please mark their response as the solution! Thank you! 🙌