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Phantom missed call, constantly reappearing?

john_sherpa
Newcomer
Newcomer

‎2022-07-28 01:16 PM

Hello All!

 

Has anyone else been getting a recurring missed call badge in the Phone -> History section that, when cleared, comes back?  I have several users in my company who have a missed call  badge showing up and then reappearing seconds or minutes later.  I'm trying to gauge if this is system wide.

 

Thanks!

John

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2 REPLIES 2

FORE-Craig
Expert
Expert

‎2022-07-28 02:03 PM

Hi John!

 

We haven't seen anything like that coming up. Have you narrowed it down to direct inward dial calls or call queue calls?

Craig
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Amit_Dhanda
Explorer
Explorer

‎2022-07-31 05:28 AM

Hi John,

 

Is it with all calls are showing as missed calls ?

If yes, please check user phone settings and there should be atleast Zoom Application or some call handling should be configured.

Thanks,

Amit Dhanda

 

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