Phantom missed call, constantly reappearing?

[john_sherpa]

Hello All!

Has anyone else been getting a recurring missed call badge in the Phone -> History section that, when cleared, comes back?  I have several users in my company who have a missed call  badge showing up and then reappearing seconds or minutes later.  I'm trying to gauge if this is system wide.

Thanks!

John

[FORE-Craig]

Hi John!

We haven't seen anything like that coming up. Have you narrowed it down to direct inward dial calls or call queue calls?

[Amit_Dhanda]

Hi John,

Is it with all calls are showing as missed calls ?

If yes, please check user phone settings and there should be atleast Zoom Application or some call handling should be configured.

Thanks,

Amit Dhanda