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Not receiving inbound calls

christophert
Newcomer
Newcomer

‎2021-12-07 10:14 AM

Users,  Queues, Auto Receptionists and Zoom rooms are not receiving inbound calls.    Anyone else experiencing this issue?

4 REPLIES 4

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-14 01:52 PM

Hey @christophert, I see you have a ticket open with our Support team! I'd suggest following up with the ticket on this one and if you don't mind sharing the solution for other community members having a similar issue. Thanks!  

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Zoom Community Moderator
he/him/his

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0 Likes

MegDen
Newcomer
Newcomer
In response to RN

‎2022-12-01 01:35 PM

Hello- I am unable to receive outside calls but it worked this morning - inside Zoom calls are fine as well as outgoing. 

Please assist.

Meg 

 

0 Likes

BrandonS
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2021-12-14 02:28 PM

Looks to be a know issue https://status.zoom.us/incidents/v7b4yrd86pdn

blistavidom
Newcomer
Newcomer

‎2022-11-23 12:51 PM

Hi,

 

could anyone solve this issue? We have same problems. inbound calls working inside ZOOM network but is not working for external inbound calls.

0 Likes