Is there a way to mark all voicemails as "Read" at one time? | Community
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Newcomer
March 12, 2025
Question

Is there a way to mark all voicemails as "Read" at one time?

  • March 12, 2025
  • 1 reply
  • 1 view

I am an assistant to someone who currently has about 800 "unread" voicemails in his Zoom voicemail box. Our voicemails also go to our email inboxes, so that's how the person I assist reads/listens to his voicemails. I've logged into the web Zoom app and can see where I can select all voicemails a month at a time, but I can't find any option available to mark everything as "read." I can only find options to delete them all or to mark them all as "unread."

 

Seems weird that I can easily delete everything, but not just mark everything as "read."

 

Thank you for any help you can offer!

1 reply

Vinnie
Community Champion | Customer
Community Champion | Customer
March 13, 2025

I was checking the details and it seems the only option I can see is via API to programmatically update Voicemail Status.

 

Getting User's Viocemails

   https://developers.zoom.us/docs/api/phone/#tag/voicemails/GET/phone/users/{userId}/voice_mails

Update Voicemail Status

   https://developers.zoom.us/docs/api/phone/#tag/voicemails/GET/phone/voice_mails/{voicemailId}